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You guys! I did it. I got my first signing done. I couldn't believe all of that preparation, all the anxiety and all the waiting was about to pay off. I was so excited and so nervous. But I also knew I was READY! My loan signing agent training had prepared me to get out there and make the signer feel comfortable and my notary signing training had given me the tools to know I was going to do the documents RIGHT!
Now This is How it Started
It was from Notary Go. Of course I haven't worked for them yet, but I've heard that they are one of the fastest notary signing services to hire new notaries and the fact that I got contacted right away seemed to prove it was true. I got the text to sign for an annuity in a town about 1.5 hours away from my home. I was disappointed that my first job wasn't going to be an actual loan signing, but I was also excited to get called and to actually do something to get the ball rolling. This job paid $40, so I knew going into it that I’d really be losing money taking this signing, but hey, I NEED to get those first signings in order to prove that I’m reliable. So I clicked accept.
I was in the process of looking up the number to call Notary Go, because my background screening from the NNA still hasn't completed! When I had accepted the offer for the assignment, the system said I wasn't eligible due to the missing background screening. So I was going to call and tell them why I thought I was still qualified. But another text came through offering the same job, but for $50! So I clicked accept again, and before I could call, they called me... and I got the job!
Oh man, I was SO Excited!
I mean, jumping up and down excited! I logged into the system and the first step was to read the instructions from Notary Go. They gave me an instruction page which covered basic stuff like what color to have the client sign in, and how to dress, and a fax back cover sheet.
Next, I called the client to confirm the appointment time and ask a few questions to make sure we were both ready. I asked her to verify the spelling on her ID, and I checked that against the name on the assignment and it looked good. After I had double-checked those few things and had an appointment time ironed out, I clicked the button on Notary Go to tell them I had confirmed the appointment.
Then I printed the documents, which only ended up being about 22 pages. I quickly looked over each page, searching for any blank that needed to be filled out, signed, initialed or stamped. I put these sticky flags where signatures were needed just to make sure I wasn’t missing anything.
There were a couple of places I was unsure if I was supposed to have the client fill out, because the print under the line just said "Hon." My assumption was that it is to be filled in by a judge at a later date but really, I just wasn't sure.
So, I called the NNA Hot Line
The subscription to the hot line service came with my notary package, but if you don’t have it, I highly recommend getting access to the hot line by buying a membership. If you buy the Loan Signing System course, there is a discount code included with the course so it only cost $30 for a whole year of NNA membership which will come with the hot line. I HIGHLY recommend it and here’s why: Since I've focused on mortgage loan signing training, I hadn't even really considered that there are other documents that would need to be notarized as well. When I printed the documents out, I had no idea what I was even looking at! But the gentleman on the NNA hot line graciously walked me through each and every question I had. He was SO helpful! And this is exactly what I needed to calm my nerves. I was so very thankful for that phone call and consider that hot line worth it's weight in gold!
Finally, I went and got dressed up, and did my hair and makeup. You guys, my kids were SO excited for me. It was really a fun feeling.
I double-checked that my accessories were ready in my bag:
Then I was off!
It was a long drive so I took that time to listen to Mark’s mentorship training. The loan signing system has twice monthly mentorship training that go deep into current relevant topics and questions that actual notaries are having while in the field. He also talks about trends in the market and success stories and how to actually kick BUTT in this business. It was inspiring. You guys, if you haven’t bought the loan signing system course and you are considering becoming a mobile loan signing agent, why haven’t you? For less than $500 bucks you can be getting the best training out there.
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Okay, so I was following the directions from Google maps, and I was closing in on the destination... but, when I had called and spoken with the client earlier, she had mentioned that we would be signing at her business, and Google was taking me to the wrong place! I was glad I had asked the client if there was anything I should know about the address and she told me the name of her work, because I drove right by it while following Google's advice! I had to turn around to get headed back to the right spot.
I pulled up and the first thing I had to do was call Notary Go to check in. They marked me as there in their system, gaining me some points toward future signings. Then I called the client to let her know I was there. She didn’t answer so I left a message and then, I went and rang the doorbell. I asked for the signer by name and waited.
When she came out, I introduced myself and offered my ID so she would feel at ease knowing I am who I say I am. Then I asked for her ID so I could get my journal filled out. I filled out my journal and then we started to look at the documents when she questioned, “Does it matter that they have my name spelled wrong?”
My heart sank!!! Her name was spelled right in the assignment generated by Notary Go, but on the paperwork the bank had missed an “E” near the end of her name. It was a name that is commonly spelled with just a “Y” at the end but she spelled her name with an “EY”. So I explained that I needed to call and I tried to get Notary Go on the phone, but it was going straight to their voicemail. YIKES. Thankfully, the client had the phone number for her contact at the bank so she called them. While she was on the phone, I finally got Notary Go on the phone, however, they just transferred me over to the bank and it went straight to voicemail. Luckily, she was able to reach someone. She explained that she had told her contact at the bank that the name was spelled incorrectly SEVERAL times. They were super apologetic and they emailed her the corrected documents. The client was able to print out the correct documents otherwise I would have had to go all the way home to get a new set!
At this point, I was obviously a little flustered. I took a deep breath and made sure I set aside all the incorrect paperwork and then I moved forward. I had her sign the paperwork and fill out and sign the W-9. I remembered to get a copy of her ID and I thanked her for being so gracious. And then I was on my way.
When I got back to my car, I let Notary Go know the appointment was complete and then I headed home. As soon as I reached home, I scanned and emailed the documents back. Notary Go gave their fax number but I had double-checked to make sure that scanning and emailing was good, so that is what I did. Now I’m waiting for the FedEx label so I can send the documents in. And that’s it folks!!! My first signing DONE!
So here’s what I learned: